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Why am I getting Error code 6?

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Journeyman

Why am I getting Error code 6?

I have tried to update the profile and URL and keep getting error code 6, I have no network connection..someone please help!?!

4 REPLIES
Journeyman

Re: Why am I getting Error code 6?

I have been getting Error code 600 from my SG3 everytime I try to text or call and none of my calls are going through and I contacted Sprint and they performed a hard reset of my phone.  I had to make sure I backed up all of my photos and contact information and any text messages that were important, but once I did that they said I should be okay.  We will see. I usually get the message when I am at work since I do not have any service for the past three weeks!!!!  I only get great service when I get home since I have an Airave device ( a mini cell tower in my home).

Wizard

Re: Why am I getting Error code 6?

Daniellelovesher,

Thanks for reaching out to us. We apologize for the delayed response. We wanted to follow up with you to see if you're still experiencing issues with receiving an error code 6 on your phone? Please let us know? If you are, we'll be happy to look into this for you.

Morris L.

Sprint Social Media Care

Journeyman

Re: Why am I getting Error code 6?

I'm getting it on my replacement phone.  Customer support said I needed to wait until the phone says 1r, then do a battery pull, wait 2 mins, and then boot phone back up.  If I'm getting error code 600, will I ever see 1r?  

Master

Re: Why am I getting Error code 6?

lgreunke

Thank you for reaching out, I believe it’s 1x and yes you will still be able to get it if your having error coded 6. Keep us posted on what happens next we are here to help. 

*Clyde

Sprint Social Care