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bad devices

Journeyman

Re: bad devices

It was a warranty claim to begin with so I don't think insurance is applicable.

Journeyman

Re: bad devices

Finally got a hold of some one and I was told I can't do the one up program until july the 1st which don't make sense because it say existing customers must have had their device for a year and that would make mine a year and 8 months.

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Journeyman

Re: bad devices

Dragonwebb,

Bummer! I had my fingers crossed for you! Do you need the contact information to get in touch with Samsung about a warranty replacement?

*Audrey

Sprint Social Care Team

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