cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Galaxy S III & S III Triband

12383 Views
11 Comments

There's a new update rolling out for the Sprint Samsung Galaxy S III. The roll-out begins today and is done in random order.

Official info on the new update: L710VPBMK3

https://community.sprint.com/baw/message/683725#683725

You can find out how to check your device software version and / or manually check for updates here.

Here is the list of features included in the new update:

  • OS upgrade to Android 4.3 (Jelly Bean)
  • Samsung Galaxy Gear compatibility
  • Samsung Knox compatibility
  • Premium Suite Features:
  • Group Play 2.5
  • Multi-Window
  • Camera –Sound & Shot
  • Group Messaging
  • Samsung Link (Preload)

Enjoy your new software updates for your GS3!

credit: community.sprint.com, PhoneDog


Disclaimer: Disclaimer: The Product Ambassadors are Sprint employees from many different parts of the company that love technology. They volunteer to test out all sorts of Sprint devices and offer opinions freely to the Community. Each Product Ambassador shares their own opinions of these devices, therefore the information in this post does not necessarily reflect the opinions of Sprint. The PAs are not corporate communications, CARE, technical support, product management or product marketing and should not be expected to respond to Community members in the capacity of any of these roles.

278714 Views
0 Comments

VersionRelease date
Description of Enhancement/Fix
--------------------------------------------------------------------------------------------------------------------------------------------------------
L710VPBMD44/24/2013

- Home screen security fix

- Multi-view: Split Screen multitasking support

- Camera feature and gallery enhancements

- Addition of Paper Artist

- Bulk SMS Enhancement

Discuss it here

-----------------------------------------------------------------------------------------------------------------------------------------------------------
L710VPBMB12/27/2013

- Android 4.1.2

- Voicemail application update

- SMS 3-digit support

- Calendar sync issues

- 3rd party software licensing

Discuss it here

-----------------------------------------------------------------------------------------------------------------------------------------------------------
L710VPBMA62/13/2013

- Voicemail application update

- SMS 3-digit support

- Calendar sync issues

Discuss it here
-----------------------------------------------------------------------------------------------------------------------------------------------------------
L710VPBLJ710/25/2012

- Android 4.1.1 Jellybean

- LTE  selection improvements

- Exchange interaction improvements

Discuss it here

-----------------------------------------------------------------------------------------------------------------------------------------------------------
L710VPLI39/19/2012

- Inclusion of SWYPE keyboard

- Improved LTE connectivity

- SMS Messaging improvements

- EAS sync improvements

Discuss it here

-----------------------------------------------------------------------------------------------------------------------------------------------------------
L710VPLG87/26/2012

- Touch Wiz home has stopped

- Single picture MMS no longer displayed as slideshow

- Optimized LTE system selection

- Enhanced Smart Stay function

- Enhanced Voice recognition algorithm

- All-Share Cast (All-share accessory hub) support

- Music Hub support

- Security Fixes

Discuss it here

---------------------------------------------------------------------------------------------------------------------------------------------------------------
L710VPLG27/09/2012

- Google security updates

Discuss it here

--------------------------------------------------------------------------------------------------------------------------------------------------------------
L710VPLF96/29/2012

- Security update

Discuss it here

-------------------

--------------------------------------------------------------------------------------------------------------------------------------
L710VPLEN
6/21/2011- Initial Release

Important Notes:

- This update is a two step process, involving a download of the update to your phone, followed by the installation of the update to

  your phone. During the installation step, your phone will be unable to make or receive calls.

- Download/installation time over 4G or Wi-Fi will take around 10 minutes. Download time over 3G will take approximately20 minutes. 

- Prior to download/installation, you will be reminded with a message stating "Your device will be out of service while installing

  the download”.

- Battery should be charged to approximately 50% before starting the update and should not be removed during the update
- Updates are available OTA (over the air) only and are 'pushed' to devices in stages over a 3 week time period .  Device selection is random.

Update your software:

Software will be automatically downloaded to your phone

1.  A system update screen will prompt the user to 'install now' or 'install later'

    If 'install later' is selected, a reminder will be sent once or twice a day to install the update

     If 'install now' is selected, the phone will power off and back on to complete the software update

OR

Check for updates (only available if 'install later' was selected in step 1 above)

1.  Go to the Home screen

2.  Tap Apps > Settings > About phone > System Update > Update Samsung Software > Check now

3. Your phone will automatically download and install any available updates.  You may need to power your phone off and back

    on to complete the software update.

Check the software version on your phone:

1.  Go to the Home screen

2.  Tap Menu > Settings > About phone

3.  The build number and software number show the current version on your phone

Note:  Comments are restricted on this blog.  Please post any comments under the thread for the specific software update.

Have you rated your phone?  Rate your Samsung Galaxy SIII 16 GB  and the Samsung Galaxy SIII 32 GB here

2006 Views
0 Comments

SamsungGalaxySIIIblueangle.jpg

Thanks to everybody who joined us for our recent  ReadyNow webinar about the Samsung Galaxy S III.

Sprint Community members, customers and others all learned more about the innovative features of this phone as we  teamed up with Samsung to try a new approach to helping people become more familiar with everything their smartphones can do.

Participants pre-submitted questions through Twitter and then we took numerous additional questions related to the device during the broadcast. Some of the many questions we answered were:

•          “How do I access Jelly Bean again?”

•          “Can you show us how to wake up Galaxy?”

•          “Why do I need a Samsung account to share data with other devices?”

•          “Can you use Sbeam with people that don’t have a Galaxy S III device?”

•          “How do I tell what apps are running and how do I shut off background apps?”

If you were not able to join us for the live event, you still can watch a replay, which has been edited and close captioned.

Click here to watch.

Check it out and tell us what you think by completing the survey and sharing feedback here in Community!

As you can see if you watch the webinar, we were able to answer many questions and demonstrate a variety of things that Samsung Galaxy S III can do.

We promised to get back with answers to a couple of other questions. After gathering more information we now would like to share these responses.

•          What are the different colors associated with contacts?  If some of your contacts have a Google profile associated with it, the current status of that Google contact will appear in your Samsung Galaxy S III contact list:  red for Busy, green for Available, etc.  For example, Google Talk and Google Plus contact show current status.

•          How do I remove an email from my Outbox?  In some cases, if you have an email within your Outbox, you can open the email and go to Menu options or you can press and hold the email and use the options to delete the email.

We appreciate the feedback from participants who completed the survey at the end of the live event. Many of you found it helpful and said you enjoyed participating in the webinar.

From the ReadyNow program we offer in our stores for setting up and personalizing new devices to ReadyNow content and other helpful information we offer on the “Support” section of Sprint.com, we always are looking for the best ways to assist our customers.

If webinars such as the one we just did about Samsung Galaxy S III are helpful, we certainly would consider offering similar events in the future.

Please take a look at the replay and let us know if you liked it. What other topics would you like to see featured in other webinars?

8355 Views
4 Comments

Do you know how to use gestures on your Samsung Galaxy S® III, like holding your hand flat on the screen to mute sounds or swiping your palm across the screen to take a screenshot? Did you know you can even use facial recognition to unlock the screen?

The phone is packed with unique features that make it fast and easy to share pictures, videos and presentations between devices or with friends and select groups of people.

Don’t miss this great opportunity to learn more about how to use the phone’s innovative features and ask questions.

Sprint and Samsung are hosting a Ready Now Live webinar featuring the Samsung Galaxy S® III on Tuesday, December 11 at 12:30 PM (CT). Join us as we showcase Sprint’s Ready Now program and answer customer questions live about the Samsung Galaxy S® III and all of its fun features.

You can get tips on how to maximize the performance of your Samsung Galaxy S III, personalize the phone to fit your needs and learn where to find troubleshooting tips if you have questions later about your device. You also can submit questions in advance to our Sprint and Samsung Ready Now Live hosts via Twitter. Send your question in a Tweet and use the hashtag #sprintreadynow and your question might be answered during the Webinar. Don’t forget to mention @sprint in your tweet!

Don’t be shy—your questions can be as simple as how to set up email on your new S III or as complex as how to use Near Field Communications to share contacts, Web pages, YouTube videos and apps.

To get the most out of the event, plan to log in using a computer or device other than your Samsung Galaxy S®III so you can follow along with our experts to maximize performance and personalize your own device. Please register for the event.

SamsungGalaxySIIIblueangle.jpg

13730 Views
0 Comments

                                                                                Samsung Galaxy S® III


Galaxy S fans who are looking for a simplified and intuitive experience paired with Ice Cream Sandwich, a sleek design and ultimate

sharing capabilities, will love this phone.  Snap a burst of photos and pick the best to share with friends in real time.  With S Beam,

you can instantly transfer pics, music and more directly to another Galaxy S III. Want to stream your snapshots and videos to a TV?

With AllShare, you can. When you need a little assistance, your personal, portable helper S Voice answers the call.  Power a small

army with ample storage space and Wi-Fi support for up to 10 devices. Thanks to AllShare technology, your work files are accessible

anytime, anywhere.

_______________________________________________________________________________________________________________

Full Feature List:

4.8”HD Super AMOLED Display

HD Super AMOLED offers a wider color gamut which delivers incredibly vivid images, excellent contrast ratio showing more distinct color separation between

lights and darks and superfast response time that eliminates motion blur for smoother video enjoyment.

Android 4.0 Ice Cream sandwich

Android 4.0 (Ice Cream Sandwich) is the latest version of the Android platform for phones, tablets, and more. It builds on the things people love most about

Android — easy multitasking, rich notifications, customizable home screens, resizable widgets, and deep interactivity — and adds powerful new ways

of communicating and sharing.

1.5 GHz dual core processor

Llighting fast access and downloads of movies, games, web and thousands of applications

Dual cameras: Primary 8.0 MP with video and flash, 1.9 front-facing

Capture high-resolution images with the digital camera, flash and zoom. Create your own video clips and easily share them with family and friends.

Near Field Communications (NFC) support

Ability to read information from "smart" tags, or everyday objects that have NFC chips in them. These can be anything from stickers and movie posters to t-shirts.

Google Wallet

Google Wallet is an Android™ app that makes your phone your wallet. It stores virtual versions of your existing plastic cards on your phone. Simply tap your

phone to pay and redeem offers using the near field communication (NFC) capability built into your device.

Bluetooth Capable

Enjoy the convenience of hands-free communication by using headsets, car-kits and other Bluetooth®-compatible devices. Bluetooth® wireless accessories are

sold separately.

WiFi Enabled - 802.11 b/g/n/a

Utilize nearby Wi-Fi access points for high-speed data connection and internet access. Revel in the rapid mobile download speeds and reduced data transfer times.

3G/4G Mobile Hot Spot Capability

Easily connect a Wi-Fi enabled laptop, camera, music player, game unit, video player or share an internet connection on the go.  You can connect up to 10

Wi-Fi enabled devices at one time. Additional fee required.

Google Play™ Store

Create your own arsenal of fun and productivity by selecting from thousands of the hottest apps, games and widgets.

Corporate Email

Outlook email with Microsoft Direct Push Technology and HTML support.

Mobile Email

Access your email from well-known providers like AOL, Windows Live including MSN and Hotmail, Gmail, Yahoo! and more.

Web Browsing

The built-in Web access provides real time access to check sports scores, news, weather, stocks and market indexes, as well as to shop on-line.

Sprint Zone

Sprint Zone - Your one-stop source to access your wireless account, phone tips, news, a list of top apps and more. Access Sprint TV®, Sprint Navigation, NASCAR,

Sprint Cup Mobile, and Sprint Music Plus.

Samsung Media Hub

Enjoy entertainment on the go.  Instantly download and view thousands of hit movies and TV shows via WiFi or on the Sprint Network. (Movies and TV shows available

for purchase or rental).

MicroSD Memory Card Slot

Store photos, voice memos and music for instant access anytime.  *Supports up to a 32GB card.

All Share Play

Allows you to access your content anytime from anywhere.  Stream user-generated videos and photos to your TV (No DRM content). Stream music to your AllShare

devices.  Remotely access files

S Beam

Allows for device-to-device sharing simply by touching phones. S Beam adds important functionality on top of Android Beam™.  Android Beam allowed for the transfer

of calendars, contacts, URLs, and maps. S Beam extends sharing to include photos, music (mp3), videos/movies, and documents.

TTY Compatible

Able to connect to a TTY device and allow anyone who is hearing-impaired to communicate.

Hearing Aid Compatible (HAC)

This handset has been certified as Hearing Aid Compatible in accordance with applicable industry standards. This handset has a HAC rating of M4 for hearing aids operating

in the acoustic mode.

Commercial Mobile Alert System

Wireless Emergency Alerts (WEA) – also known as Commercial Mobile Alert System or CMAS – is a national alert system that enables emergency management officials

to rapidly disseminate warnings and safety information via text alerts to wireless phones based on their geographic location. The Federal Emergency Management Agency

(FEMA) is responsible for receiving the safety information and forwarding the alerts to participating wireless carriers such as Sprint. Alerts can come from the President of

the United States, the National Weather Service (NWS) or state and local emergency operations centers. This system is integrated with the national alert system that serves

television and radio stations today.

In-the-box Accessories

Phone Charger/USB Cable Combo

Hardware/OS

NameSamsung Galaxy S® III    
Dimensions5.4” x 2.8” x .3”
Weight4.7 ounces
Screen4.8”HD Super AMOLED Display (1280x720)
Keyboard touch screen                        
Antenna Type      internal
Processor1.5 GHz dual core processor
Battery2100 mAh Li-Ion
Talk Timeup to 9.2 hours
Memory16GB or 32GB internal ROM; supports up to 32GB micro SD
Operating System            
Android
OS Version4.0

Connectivity

Network                            
CDMA 3G, 4G LTE
WirelessWiFi 802.11 a/b/g/n
Bluetooth4.0
USBUSB 2.0
Memory SlotmicroSD up to 32GB/MicroSDHC
Tetheringenables up to 10 Wi-Fi devices. Requires Sprint Mobile Hotspot

Multimedia

Messaging               SMS, MMS  
Email                                   
IMAP, POP3, SMTP, Microsoft Exchange
MusicMP3
Headphone Jack3.5 mm
Camera Primary 8.0 MP with video and flash, 1.9 front-facing                 
Video1080p capture; 720p playback

Accessibility

Hearing Aid                   Compatible                   
M4/T3                                                                                                        

Community News

Having trouble posting or viewing your Private Messages? We made an update to the Community registration process which requires you to validate your email, click here to read more about it.