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is KitKat still rolling out? Nothing yet in 28658

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Journeyman

is KitKat still rolling out? Nothing yet in 28658

Still no KitKat OTA update here in 28658. I check for firmware and Samsung updates through out the day and still no KitKat. Is it still rolling out in some areas?

15 REPLIES 15
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Master

Re: is KitKat still rolling out? Nothing yet in 28658

blackburnx2-

Let me take a look and see if there are any updates. What device do you have?

-Kris
Sprint Social Care Team
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Journeyman

Re: is KitKat still rolling out? Nothing yet in 28658

I have the S3.

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Journeyman

Re: is KitKat still rolling out? Nothing yet in 28658

I got mine three days ago. In 287__, although it doesn't matter since its a random rollout. But the only change I've noticed is faster battery use and Google's restrictions on sd card writing. I've yet to find anything useful that it's supposed to give the S3.

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Journeyman

Re: is KitKat still rolling out? Nothing yet in 28658

I'm also still waiting. Have checked dozens of times.

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Journeyman

Re: is KitKat still rolling out? Nothing yet in 28658

Same here in Tx 78216 almost wanna force the update as ive seen people post throughout this forum..

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Master

Re: is KitKat still rolling out? Nothing yet in 28658

SteveWNC,

Thanks for posting. I'm happy to help. Are you having trouble with the device after the update? Have you tried closing the apps running in the background to avoid draining the battery? What's going on with the SD card? Let me know I'll check it out.


-- Laura, Sprint Social Care
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Journeyman

Re: is KitKat still rolling out? Nothing yet in 28658

i still havent recieved the update either. yet i talked to a rep on chat yesterday that said everyone should have recieved the updates by now.

Journeyman

Re: is KitKat still rolling out? Nothing yet in 28658

You could either try forcing the update, or if you Google for it, you can find the zip file for the update

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Master

Re: is KitKat still rolling out? Nothing yet in 28658

jstina-I apologize for the wait. As Ramiro advised the updates are available from region to region at different time intervals. Hopefully you will get it soon. Thank you for your patience! -Sara, Social Care Team
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Journeyman

Re: is KitKat still rolling out? Nothing yet in 28658

Laura - I've always had minimal apps loaded, no widgets, dim screen, etc, to maximize battery usage. It's not terrible now, but worse than before. I'll try closing all services I don't use, like Google Play and Sprint Zone, and see if that helps. But I reboot every night, so that process will get longer...

The sd card problem is a Google issue. They locked down access for security reasons, and made it so apps can't write to folders they don't create, which causes problems for folks wanting to save things on sd cards.

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Master

Re: is KitKat still rolling out? Nothing yet in 28658

It is still rolling out, and unfortunately, not determined by zip code.  You will get it, we just don't have access to a schedule to determine when.

*Christy

Sprint Social Care Team

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