My phone won't charge right like I have to lay it on the screen so it can charge this started happen two weeks ago I try different chargers and it still does the samething idk what else to do
try charging the phone while it is turned off, if it still does the same thing you might want to try and get another battery.
If it still does it your charging port on the phone might be going bad ( they get worn from charging allot). If the port is bad then you might want to look for another phone as if might be cheaper.
try charging the phone while it is turned off, if it still does the same thing you might want to try and get another battery.
If it still does it your charging port on the phone might be going bad ( they get worn from charging allot). If the port is bad then you might want to look for another phone as if might be cheaper.
Have you taken the device to a Sprint repair center to perform a diagnostic test? Have you tried a different charger?If you are sure it is a port issue, then start here http://bit.ly/1unctPP
NoraEllen - If your device won't stay charged long, it's a battery issue. Do you have insurance on your device? - Crystal Sprint Social Care
Community News
Sprint Community is Read Only. Please use the My Sprint app or Sprint.com to manage your account. If you need assistance, please visit Sprint.com/chat or visit community.t-mobile.com Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base If you need immediate assistance after hours please visit Sprint Chat
