I to am having problems, the touch screen on my S3 has stopped working, my phone still receives calls, texts, Emails, updates, it rings, buzzes, chimes, I can turn the volumes up and down and even get to the main screen but I have no ability to use the touch screen, absolutely nothing happens when I touch the screen,THE PHONE IS ONLY 6 MONTHS OLD, I have no form of communication now except my computer laptop, no landline phone, nadda.......
Thank you for posting. I am very sorry to hear of the touch screen not working for you. That would be covered under the one year's manufaturer's warranty. Have you had a chance to go to one of our repair shops? Check here to find the closest one to you: http://storelocator.sprint.com/locator/?INTNAV=ATG:HEtore Please let me know what the outcome is.
Social Care Team
Having trouble posting or viewing your Private Messages? We made an update to the Community registration process which requires you to validate your email, click here to read more about it.