cancel
Showing results for 
Search instead for 
Did you mean: 

Bug report: Touch key lights go off

Highlighted
Journeyman

Bug report: Touch key lights go off

Every once in a while, the Touch Key lights go off on my Samsung Galaxy S4. (I have the Touch Key Light Duration set to "Always On" so I can see them in the dark.)

I have to restart the phone to get them to come back on.

This is not a phone defect, as this happened with a previous model also.

I just thought I would submit this as a bug report in case anyone else has this happen.

1 REPLY 1
Highlighted
Journeyman

Grundberg74

Thank you for posting that information. From what you explained, it sounds like that may be an energy save feature. When the light goes out, how is your battery power? How long is the light on before it goes out? Do you have energy save enabled on your device?

Omar

Sprint Social Care

Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat