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How to get back Sprint Zone, etc without wiping your phone..

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Journeyman

How to get back Sprint Zone, etc without wiping your phone..

This was suggested by Barry, a Sprint rep and it fixes the problems. You get Sprint zone and roaming settings back, no need to back up your phone, wipe it clean and reinstall updates to fix the problems. Here are the steps: 1.       Install the 'Refresh Customization' application from the Google Playstore. 2.       Open the Refresh Customization App. 3.       Select "Refresh Customization Opt1" to perform ##SCRTN# reset. 4.       Select "Refresh Customization Opt2" to perform Chameleon payload refresh. 5.       You can uninstall the Refresh Customization App after the refresh option has been performed and the device has rebooted.

4 REPLIES 4
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Journeyman

Re: How to get back Sprint Zone, etc without wiping your phone..

Yay it worked!

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Master

Re: How to get back Sprint Zone, etc without wiping your phone..

Tiny1430,

That is great news. I am glad that you were able to get your Sprint/Mobile Zone back in working order.

Sincerely,
*Ben
Social Care
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Journeyman

Re: How to get back Sprint Zone, etc without wiping your phone..

Nice!

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Journeyman

Re: How to get back Sprint Zone, etc without wiping your phone..

I did exactly as you said and it restored my sprint zone app for me. Thanks a lot for the info it do work

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