I just have one simple question: Why is it that Samsung, Google, and Sprint all want to pass the responsibility to the other two and not make an emergency issue of fixing an "If it isn't broke, don't fix it" issue? They are so busy fixing what works so it no longer works that I can't justify in my mind to get another Samsung product at all. It matters not a bit who did the update, if it damages an issue, FIX IT!
Can you tell me what the current version and build of kit Kat should be. I have "4.4.2" build ending in PUFNAE which was installed on my phone by a Samsung Rep. at a Best Buy store. Checking for further OTA updates I get nothing. Never did, is why I went to a BB store had a Samsung Rep do a wired install.
just wanted to share a chat that I just had with Samsung on this issue;
|Chat start time||Mar 14, 2014 11:05:25 AM EST|
|Chat end time||Mar 14, 2014 11:39:01 AM EST|
|Duration (actual chatting time)||00:33:36|
info: Please wait for a Samsung Agent to respond.
Noemi: However I have no options with me to help you with the issue.
You also need to understand that it is not Samsung's or Sprint's fault, you need to get a beef with Google, they implemented the SD card issue, and that was done to protect your data, even though, in my opinion, it should have been as an option to allow or not under all apps.
If anyone is interested,
here is a link with more info.
the tech even pointed out that it was a google decision. not Samsung or Sprint for that matter..