Its getting worse and worse I can barely get through to speak with my girlfriend who is on MY SAME PLAN. Half the time our calls don't get through to each other and texts as well.
I'm very close to cancelling my contract and leaving Sprint because they fail to admit that their software completely FUCKED up the Galaxy S 4. Other S4 users at other companies are NOT having the same issues it is clearly only a Sprint software issue.
Please fix it SOON because you are ruining an amazing phone and you'll lose customers very soon if you don't.
AND PLEASE do not ask me about my zip code and cross streets one more time because this is happening all over south florida for me and all over the US for Sprint S4 users.
Hmmm are you having issues with the phone or network? You not getting through is the network not the phone, and other that the Google issue (battery drainage), I haven't had any issues with the S4.
If you want to fix all the issues from the update, do a hard reset of the phone and you'll be fine, at least on the phone side, network side... not sure, maybe until they Finnish rolling out the 4G LTE in Florida.
odd. i have access to 4 S4's and not a single one of them have this issue...and all 4 of them have the latest and greatest update..last i checked the majority of Florida is well under way with network upgrades..meaning you will see amongst other things a drop in reception and data..dropped calls..loss of data...pretty much the same exact thing youre talking about..
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I hear you, am having same problems as everyone here, PLUS my screen totally locks up (completely black, cannot turn screen on at all unless I remove battery and reinsert); add to that the clock no longer keeps time accurately (gets stuck on same hour/minute and won't budge); Smart Stay doesn't work, and sometimes I cannot even make a phone call because the buttons don't do anything!
Why didn't anyone test this before releasing it??
I think we all deserve free service until this problem is fixed!
I've had the same exact issue with the lock screen and clock. It is a known issue among users after this update. Sprint, please add and escalate. Thank you.