I, and what appears to be many others, have yet to receive the update and the "by 6/19" date is Friday. Is there a new time frame and why have we not been informed of the update's progress. It getting pretty obvious that Sprint would rather us all run out and purchase S6's instead.
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Since you have already downloaded the update you can do the following to restart the install.
Just to let you know I received the update on Friday. I thought I would never get it, FYI I bought the phone a year after it came out. install went well, I did use kies, then i did a factory reset. so far I like lollipop's user interface, battery life seems about the same while I'm using my phone. When the phone is sitting idle I don't lose battery at all. with 4.4.2 the battery would drain while i was using it and while it was sitting idle.
if it were up to Sprint to actually deploy these updates then yes you might be right..but since they DONT send them out to the phones im thinking this isnt what theyre trying to do.
It's not Sprint who manages the roll out, why can't people understand that? Talk to Samsung. And just a shred of info to consider, the file your phone downloads is not even hosted on Sprints servers, nope not even Samsung's, it's on Google's. Progress update? What's there to update, either you have it or you don't.
And what company in the world would not prefer that you spend money and buy something from them? But that does not mean that Sprint is trying to pressure you into buying a new phone. Any pressure to have a new one is only being applied by yourself and the impatience to have the "latest and greatest" software.
Have you tried to framework trick that a few have reported as working, its the method I used to retrigger the update so I could get the screenshot I posted in another thread.
If you are correct (and I'll give you the benefit of doubt) then why has the S4 lollipop rollout been completed on other carrier's S4's? I understand that Samsung/Google release the updates but I don't believe the carriers have absolutely nothing to do with it. I mean, they all certainly piggy-back bloatware on top of the updates themselves.
because theyre other carriers..they dont deploy it out to every S4 across the globe in one mighty swoop. its carrier to carrier device to device..as is theyre deployed out in batches starting with a small batch of people then onto a larger batch etc etc. sure the carrier has their fingers into it..they must do their own testing and checking as well as adding in any bloatware etc that they deem needed then its back to the manufacturer for a final test then off the masses.
and how old is the original Flex? usually you'll get 2 MAYBE 3 major OS updates and thats about it. after that it'll just be random bug fixes and or security updates.
Everyone seems to understand that Apple pushes the updates out to iphones and ipads, but with Android for some reason people are unwilling to see that it is basically the same process.
Although this may not be "exact" it should give you a better idea or overview of how things go. The Android OS update process goes something like this...
i found a cool little circle of android (ripped from the circle of life deal) when i was randomly searching the web one day..summed up what you said but with less words and a visual lol..wouldnt let me copy it for whatever reason so i could keep it for times like this lol..
most tend to do the usual blame/finger pointing but forget that the Nexus android devices get their updates directly from Google themselves..no matter which carrier its on. same rules apply for the other android devices but more fingers end up being in it before it finally gets tossed to the wolves.
Go to application manager then all apps, stroll down for GOOGLE SERVICES FRAMEWORK clear cache Clear data forceclose the app as many as you can then go to software update and hit check. I hope it work for you, it work for me...good luck.
Thank's for the "holier than thou" responses from a few phone-techie's, but my question still remains unanswered. It's been documented well on this forum that Sprint has given a "by 6/19" date for the S4 Lollipop update. Well....that's less than 48 hours away with perhaps millions of Sprint S4's still running Kit Kat.
So...once again, what's going on SPRINT???