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Phone screen turning on and off randomly.

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Journeyman

Phone screen turning on and off randomly.

My daughter's galaxy s4 screen turns on and off randomly. She sets the phone down and all of a sudden the screen starts turning on and off. Plz help.

1 REPLY 1
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Master

Re: Phone screen turning on and off randomly.

LAGalaxy96,

Was the device software recently updated? What was done prior to this happening? I am here to help you.

*Jessica
Sprint Social Care Team
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