Showing results for 
Search instead for 
Did you mean: 

Ringer is silent. Why?


Ringer is silent. Why?

When I recieve a call, the ringer is silent. Even when I can see the phone light up and indicate an incoming call, the ringer will often sound for a fraction of a second, and then go silent. Usually, it's just completely silent, resulting in missed calls. Also, laterly, the phone has been "ignoring" callers, and then showing a "missed call" notification and maybe a voicemail notification, after no ring tone or "incoming call" screen. What's going on?

Yes, I have the ringer volume up.

No, I'm not using a special volume control app.

Tags (3)

Re: Ringer is silent. Why?

phowardd - We would be happy to look into this for you. Did this start after an app was recently downloaded and installed? Have you had a chance to take the device into a repair center? To locate one near you, please visit - Crystal G
Sprint Social Care
Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat