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S 4 kitkat update error

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Journeyman

S 4 kitkat update error

My phone downloads the update fine, the problem is when it tries to install the update I get an error every time. The little green Android guy is laying on his back with a red exclamation mark over him. This happens at the same point every time I try to install it.

13 REPLIES 13
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Journeyman

Any suggestions?

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Master

jmoli,



I appreciate the updated info. Have you tried taking the device to a service location to see what can be done to fix this issue? Please let me know!


Sean L
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