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SPH-L720T Lollipop update fail...

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Journeyman

Re: SPH-L720T Lollipop update fail...

I received the update twice on Friday and both times had the same issue where the install failed. I have almost 6GB free on my internal storage so it's not that. Now I can't even get the update sent to my phone again. I don't have anything called Kies on my phone to try the workaround listed here (unless I am just not looking in the right place). Can anyone help me figure out how to get the update again and get it installed without errors?

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Journeyman

Re: SPH-L720T Lollipop update fail...

Kies is Samsung software you'll need Kie 3 install it on your desktop or laptop.

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Journeyman

Re: SPH-L720T Lollipop update fail...

Thanks. I got Kies and did the downgrade back to NK1 and then it went back to OA3 like mentioned here but unfortunately it has not yet asked me to download the Lollipop update again, even after clearing data from Google Play Services and wiping the device cache in recovery boot. Guess I will just have to wait until it decides to send me it again.

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