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invalid id pack won't install

Journeyman

invalid id pack won't install

Wife's S4 Same thing

4 REPLIES 4
Journeyman

Re: invalid id pack won't install

Galaxy S4 - sprint   updated to 4.3

getting the same annoying error

Ivalid ID pack. tries to download but it wont.

Journeyman

Re: invalid id pack won't install

How I fixed the issue: warning it hijacked my phone, removed all my icons and put them all back to default as if the phone was new. While the phone is on and on the home screen and wifi off, pull the battery. Wait 20 seconds and reinsert and boot. Don't stop/start/do anything. Mine downloaded and installed after about 30 seconds.

Back story:

I Got my gs4 yesterday, and got this message immediately after theSamsung tech did the update via his PC. I asked him what it is and he told me it was sprint hijacking the phone and putting their forced apps on the phone. I figured I was better of without them so I ignored it. That's when the id fail popup started every 2 minutes. Popup issue is now resolved but have to spend an hour redoing everything I did last night.

Hope this helps

Journeyman

Re: invalid id pack won't install

ArtDez1

I think you are right.

I fell asleep during my lunch hour and when i woke up. my phone had reset itself and new Sprint apps were showing up on my screen

never saw the ID pack error.

So its gotta be sprint hijacking the phone. must have been successful. although i was able to delete some of the ones they pushed to my phone

1weather, bacon news, sprint music , scout and others.. i was able to uninstall them fairly easy just with regular uninstall setting.

Since 11:30 am  I have not seen the invalid ID pack anymore. i have restarted the phone twice.

and looks like we are good to go.

Highlighted
Wizard

Re: invalid id pack won't install

cmike2411:

Thank you for reaching out to us via our forums.  If you still require our assistance, please do let us know.  If we do not hear back from you within 48 hours we will consider your inquiry resolved and closed.

Jon H.

Sprint Social Care Team

Community News

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