For the S4, they have to download the Samsung app from play store, i forgot what it's called.
It will take the phone through the boot (make sure you run both options) and it will install Sprint Zone and the pin drop in the start boot.
yah i think its a couple pages back in this thread or another in here. was that for all the Sammy phones or just the S4 and S3?
s3 and s4, but ppl that had issues with s5 used it and worked for them too.
Sir almost every one got problem with your latest update.. by the way my issues are
I cant connect data connection
2 sprint zone missing
both of those have to be fixed by an additional app in the google play store..it was mentioned multiple times in this exact thread..
Latest update, you are talking about Android 5.0?
If that is the case, I would strongly suggest to do a reset on the phone, just make sure you back up all your info.
After my phone did a factory re-set on its own, i lost my sprint zone. I cannot find it in play store. I searched under mobile locator and of course sprint locator. Please help
search in play store for "refresh customization". make sure you run both options. That will reinstall the Sprint Zone app.
Let me know if it works for you.
Well i tried what you suggested and it did not work for my phone. I have a note 3. Not sure of that makes a difference or not.
it shouldnt matter. its an app designed by Samsung to fix this..its worked on tons of phones so far. did you do both steps one and two and let them run their full course?
do you get the spark logo when you turn the phone on?
Also, I know it might be a pain, but if you did both steps and did not work for you, maybe a factory reset might help.