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ERROR CODE: unable to establish a wireless data connection EHRPD:7

Journeyman

ERROR CODE: unable to establish a wireless data connection EHRPD:7

Why do i keep getting this error code: unable to establish a wireless data connection EHRPD:7 i have talk to sprint 4 different times they can't tell me nothing i haven't been able to use 4g lte since i got this phone i upgraded from the s3 and had lte everything was fine with that phone my wife still have the s3 and has 4g lte and i have the lastest phone out and can't even use the internet hardly

13 REPLIES
Master

Re: ERROR CODE: unable to establish a wireless data connection EHRPD:7

Big-Ralph04

Here to assist, thanks for reaching out! I apologize for all that you have been through with your services. May I ask what type of device you recently upgraded to please?

Let me know!

Krishel
Social Care
Journeyman

Re: ERROR CODE: unable to establish a wireless data connection EHRPD:7

Has this issue been resolved? I'm currently researching if I should switch my S3 to S5 but will not do so if connection issue is a problem!

Journeyman

Re: ERROR CODE: unable to establish a wireless data connection EHRPD:7

I had the same problem, call 2x before but nothing. Today I got the greatest tech support ever ... I told him my error and no 4g lte. He told read me the last 4 of your iccid on setting... they had the wrong info...he changed it and voila... fix.. done...4g lte for the first on my Galaxy Note III...

Master

Re: ERROR CODE: unable to establish a wireless data connection EHRPD:7

MARISOLDLR69,


Thank you for letting us know that the issue has been resolved. If anything else comes up, please don’t hesitate to reach out to us for assistance.


Sincerely,

Audrey

Sprint Social Care

Journeyman

Re: ERROR CODE: unable to establish a wireless data connection EHRPD:7

Why do i keep getting this error code: unable to establish a wireless data connection EHRPD:7

Samsung s5

Master

Re: ERROR CODE: unable to establish a wireless data connection EHRPD:7

 

How long has this been occurring?

We would like to accurately research this matter. Please provide us with the nearest cross streets and ZIP code of the area in which you are experiencing service issues.

Ina.

Sprint Social Care.

Ina.
Sprint Social Care Team.
Journeyman

Re: ERROR CODE: unable to establish a wireless data connection EHRPD:7

Many times

Multiple locations

Full bars

Contra Costa Blvd / Sunvalley Blvd (shopping Sun Valle-Concord) 94520

Master

Re: ERROR CODE: unable to establish a wireless data connection EHRPD:7

Thanks, we have reviewed the area, our Network Team has not notified us of any network issues on the location.

Lets try some troubleshooting,

  • From the home screen, tap and drag the Notification bar down.
  • Tap the Settings icon.
  • Scroll to the System section and tap System Update.

Note: The Settings menu has three possible arrangements, Grid view (default), List view and Tab view. To change the Settings view, tap the Menu icon, tap View as, and then tap the preferred view.

  • Tap Update Profile.
  • Once the profile update is complete, tap OK and restart the phone.

Let us know if this helps.

Ina.

Sprint Social Care.

Ina.
Sprint Social Care Team.
Journeyman

Re: ERROR CODE: unable to establish a wireless data connection EHRPD:7

random happens all the time.

Every time I turn the phone displays the notification

Error code unable to establish a wireless data connection

Journeyman

Re: ERROR CODE: unable to establish a wireless data connection EHRPD:7

I followed the steps you told me but still remains the problem

Master

Re: ERROR CODE: unable to establish a wireless data connection EHRPD:7

Did you get the same error code or any errors at all while updating the profile?

We have sent you a private message, please check your inbox and reply to it when you get a chance.

Ina.

Sprint Social Care.

Ina.
Sprint Social Care Team.
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