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Text messaging or Sprint Zone are not working

Journeyman

Text messaging or Sprint Zone are not working

I am having an issue with my phone not being able to send text messages for appx. 5 hours now. I am also unable to access Sprint Zone. I have completed all of the updates and I'm still experiencing the same issue. Can someone help?

1 REPLY 1
Sprint Product Ambassador

Re: Text messaging or Sprint Zone are not working

annettegway,  I am SO sorry for our delayed response.  Are you still having the same issues?  If so, we should probably take a look at your area for a text messaging outage, so giving us cross streets and zip code would be helpful.  If you're receiving an error when you try to use SprintZone, could you let us know what that error message says, or better yet, post a picture of it here?

Christy
Sprint Social Care
Click here to send me a PM


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