Showing results for 
Search instead for 
Did you mean: 

Text messaging or Sprint Zone are not working


Text messaging or Sprint Zone are not working

I am having an issue with my phone not being able to send text messages for appx. 5 hours now. I am also unable to access Sprint Zone. I have completed all of the updates and I'm still experiencing the same issue. Can someone help?

Sprint Product Ambassador

annettegway,  I am SO sorry for our delayed response.  Are you still having the same issues?  If so, we should probably take a look at your area for a text messaging outage, so giving us cross streets and zip code would be helpful.  If you're receiving an error when you try to use SprintZone, could you let us know what that error message says, or better yet, post a picture of it here?

Sprint Social Care
Click here to send me a PM

Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat