cancel
Showing results for 
Search instead for 
Did you mean: 

Any ideas on how to fix my Wifi Calling?

Go to solution
Highlighted
Journeyman

Re: Any ideas on how to fix my Wifi Calling?

Working now on my sgs5!

Highlighted
Journeyman

Re: Any ideas on how to fix my Wifi Calling?

WiFI Calling is now working on my phone again, thank you very much SprintCare for your help

They had to remove WiFi Calling from my plan then I had to reactivate it and add it back to my plan but it's working fine now

View solution in original post

Highlighted
Master

Re: Any ideas on how to fix my Wifi Calling?

Firechicken1970

Fantastic! Did you make any changes, or did it just start working on it's own?

Robin W
Sprint Social Care
Highlighted
Master

Re: Any ideas on how to fix my Wifi Calling?

sfergie716

You're quite welcome. Take care and have a great weekend!

- Robin W
Sprint Social Care
Highlighted
Journeyman

Re: Any ideas on how to fix my Wifi Calling?

Just started working on its own. Was not working for several hours then it started working.

Highlighted
Journeyman

Re: Any ideas on how to fix my Wifi Calling?

My Wifi calling is back up also.  Thanks!

Highlighted
Master

Re: Any ideas on how to fix my Wifi Calling?

Firechicken1970

Thanks for the information. I'm really glad that it's working for you now. Have a great weekend!

- Robin W
Sprint Social Care
Highlighted
Master

Re: Any ideas on how to fix my Wifi Calling?

Fojee, Great to hear that. Thank you for choosing Sprint. We appreciate your business. - KhalidSprint Social Care
Highlighted
Journeyman

Re: Any ideas on how to fix my Wifi Calling?

Ok now I am getting something weird. Wi-Fi calling stopped working. I forgot network and tried to turn on Wi-Fi calling then the device self service came up and said it's trying to install Wi-Fi calling but I had been using it already. Anyways the install did not complete and said to call customer care. I have no signal where i am staying so it wool be difficult to call. Please advise

Highlighted
Master

Re: Any ideas on how to fix my Wifi Calling?

Firechicken1970,

It sounds like a device refresh is going to be needed to reconnect back to the Wifi calling for you. You can contact customer care from a landline at 1-88-211-4727

Alex
Sprint Social Care
Highlighted
Journeyman

Re: Any ideas on how to fix my Wifi Calling?

I'll give it a shot

Highlighted
Master

Re: Any ideas on how to fix my Wifi Calling?

Firechicken1970,

Great, please keep us posted after that is done and if needed we will work from there. Hope you have a great day.

Alex
Sprint Social Care
Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat