I got Sprint in July because the online coverage map said i would get the best 4g LTE signal, in one room of my house, i get 1 bar of lte, and always get 3g. Ive called sprint and they said my towers were fixed and i should get better LTE signal. If this is not fixed soon, I am leaving Sprint. My cross streets are Virginia and 48th Street in phoenix az
David try private messaging them. But trust me the LTE will take another 2 years to get better. Near me the towers are great says Sprint. No ine in my area has been on 4g since January.
Thank you for getting back to us. Your device is Sprint Spark capable and plans are still being finalized for Spark enhancements to begin in the area. I recommend switching your device network mode to 3G/CDMA in the meantime. Please reset your network settings by dialing ##72786# and let us know if your 3G signal improves.
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I have the same problem with my S5 but its probably sounding to me like its more of a Nationwide Sprint in general problem! I currently live in Augusta Ga and the signal is never good no matter what part of town I am in. I used to live in Phoenix AZ and I had just assumed if I were back there now, I would at least have better cell service. From reading these forums I can see that Sprint is Awful all over. It wouldn't matter where I live. The customer service in their corporate stores is THE WORSE I have ever dealt with. I don't know how they treat people in Phoenix but in Augusta, they are just down right rude. Thanks for sharing your frustration online. It helps to know I am not the only having problems, because that's how they try to make me feel when I go to them for assistance with the phone or the network issues.