cancel
Showing results for 
Search instead for 
Did you mean: 

Can't get Marshmallow to install....

Highlighted
Journeyman

Can't get Marshmallow to install....

Phone sees the update, downloads it, reboots phone then states it has an install error and I'm still stuck with 5.0.  Any ideas on how to fix this?

1 REPLY 1
Highlighted
Journeyman

Re: Can't get Marshmallow to install....

Try downloading Samsung Kies or SmartSwitch software on your PC and do the update with either of them.  Just google them...

Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat