I know that for the GS4 we received shipping info stating delivery on the release day but we actually received them a day early. Neither Sprint nor UPS would confirm anything other than the attempt to have them delivered by the release date though.
I agree with you those who preorder should get there's 1st that's the whole point of a preorder hell I was told three times now I was one of the 1st customers to put a preorder in and to think some might get it before me just by walking in the store.
I was one of first to pre-order as well. Mine still says it hasn't shipped, where as a buddy with AT&T shipped yesterday. I will NOT be happy if I don't have this in my hands Friday. Why in the world you anyone pre-order if you can't AT LEAST get it in your hands the same day as it's released, especially considering releasing on a Friday which means if it doesn't come in Friday we won't see it until Monday at earliest!
Sidenote: When I asked Monday about when it'll ship, they said it'll ship the 11th. Also said I could NOT go in the store and get one, all the pre-orders were sold out.
Sidenote #2: When I asked today why mine hasn't shipped when AT&T has shipped theirs, I was told that it is being shipped AirMail and will be in my hands Friday, if not earlier.
Yea I just called as I was told by a rep and they said there not shipping till the 11th which I said then what the hell was the point in doing a preorder I ordered mine on the 21st when preorders where open. What the biggest thing to po is the guaranteed I was given that's I would have it before the release date or Friday. I also have a friend who's with AT&T that his phone was shipped today and he should have it tomorrow or Friday. Just hope to have it Friday if I don't then I'll go to Verizon.
This is total b.s. ive had my s5 preordered and sprint wont get it to me by release date then im gone sprint is always behind every one else but they lobe to take your money .. reficulous terrible customer service
@jnm3 I don't believe you no offense though no tracking number was given all I get is it will ship on the 11th which is bs to me. I will never again order over the phone or online through sprint rather go into a store
I preordered mine this Monday I hope I get it this week, the last phone I preordered was the HTC Evo 4glte and it took weeks after the release date to get the phone due to Apple lawsuits lol I'm having flashbacks
@ayala448 I was told preorders made before April 7 should get there's shipped on the 11th also but not 100% sure cause look at what I was told and it seems to be not true at the moment