Recently upgraded to Galaxy S5. Phone seems not to recognize when it's in a 4g area. And does not switch out of 3g to 4g. Only way to get it into 4g is to restart or update profile.
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Just wanted to chime in and report that in Salt Lake City, a Spark "capable" city, that Enabling Band 3 and 26 and Disabling Band 41 works for me most of the time. If I have to restart my phone for whatever reason I have to go through the whole process again.
I have been following this issue here and unfortunately am not seeing any progress to a well documented and known issue that should be a high priority in rectifying.
Having to deal with all this toggling non sense is getting old.
I live in 01719 and this is happening to me also. I have to update to get back on LTE. As soon as I update the phone prl it hops back on LTE. Is there a fix for this yet?
I find it sad that Sprint can't even launch a device correctly on their own network. Same BS with the iphone 5.
My phone often switches from LTE to 3G, regardless of where I'm at. For example, I'll be on LTE while at work and then sometime that afternoon I'll happen to look at my phone and it is cycling 3G. As mentioned in my original post, a sprint rep had me run a series of test and even informed me that he was strengthing my signal once I gave him my work address??? I have updated my profile and tried ##72786#. The only thing that seems to be a temporary fix is putting the phone in and out of airplane mode to reboot the signal. I also noticed that when I attempt to make a call or I am receiving a call I often get the "Network error" message; which is a sure sign that the phone is about to drop the LTE signal.
I think Cooljb explained it best in his post on page 3 (May 2, 2014 2:11 PM). As a result it looks as though we are just going to have to wait until the bugs are worked out of this LTE/Spark network before we get true, quality network service.
Message was edited by: SDOT72
Not sure if the single antenna was a good move or not...
im thinking with what they put into the phones it was their only option..i remember reading something about it but cant remember where it was posted lol
The question is, will this single antenna will be compatible with the other networks once someone unlocks the phone? Or is it a Sprint move to use the hardware limitation as a tool to prevent that?
not to sure..would need the specs for the phone to see what all it can and cant do.
Interestingly, my s5 is showing band 25 not 26. I'm in an area of south Florida that shows everything enabled including sparc. Can't get anything but 3g. Sprint offers all the platitudes but nothing else.