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Galaxy S5 receives texts but won't send them

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Journeyman

Galaxy S5 receives texts but won't send them

My Samsung Galaxy S5 was working fine, then all of a suddenly I was sending texts and people said they never got them (but it says sent on my end).  I am receiving texts fine.  What can I do?

3 REPLIES 3
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Sprint Employee

Re: Galaxy S5 receives texts but won't send them

schnei55,

Hi there! Thank you for bringing this situation to our attention. Please let me ask, have you tried to perform a soft reset to the device?

 

Kryshna

Sprint Social Care Team


Kryshna
Sprint Social Care
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GrandMaster

Re: Galaxy S5 receives texts but won't send them

which texting app are you using? the one that came stock on the device or a 3rd party one you downloaded from the play store?
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I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
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GrandMaster

Re: Galaxy S5 receives texts but won't send them

and are you using anything like google voice?
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I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
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