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Phone not ringing/Calls going to voicemail

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Journeyman

Phone not ringing/Calls going to voicemail

Galaxy S5,sometimes rings once or twice and goes to voicemail. I have tried to

-Restarted my phone

-Update apps

-Deleted all apps

-Updated profile, etc...

-Brought phone in to multiple sprint stores

-Called tech support

-Reset phone to factory specs

--checked that call forwarding and auto answer was off

However my phone continue to send my calls to voicemai. I am highly frustrated with this and now wishing to switch back to iPhone.

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Journeyman

Re: Phone not ringing/Calls going to voicemail

http://support.sprint.com/support/service/category/Call_forwarding-Call_Forwarding?question_box=call%20forwarding&id16=call%20forwarding#!/

Is possible that call forwarding is enabled. Try the *commands from the article.

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