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galaxyS5 help

Highlighted
Journeyman

galaxyS5 help

Does anyone else have a problem with there Galaxy S5's screen turning white if you get on an app such as facebook? Every time i get on it, itll randomly turn white and i have to back completely out.

Please help!

4 REPLIES 4
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Master

Re: galaxyS5 help

hellums21,
Have you tried uninstalling and re-installing the app? Did this start happening after the latest update? - Danielle
Sprint Social Care
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Journeyman

Re: galaxyS5 help

Yes after the last update it started to do this.

Highlighted
Master

Re: galaxyS5 help

hellums21,
Have you tried backing up your information and resetting the device? - Danielle
Sprint Social Care
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Journeyman

Re: galaxyS5 help

No. Will try. Thank you

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