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Buzzing sound in s6 camera

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Journeyman

Buzzing sound in s6 camera

I have had my S6 for about 4 months and every time that i open the camera app it makes a buzzing noise and has a really hard time focusing.  The phone has been in a case since day 1 and has not been dropped.  Anybody having the same problem if so what did you do about it?

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GrandMaster

Re: Buzzing sound in s6 camera

clear the data and cache for the camera app through settings-apps. make sure all your pics are backed up just in case..then test it again. more than likely though you'll need to go to a repair store and have them run some tests on it. it might not be something easily fixed but at least they can throw some attempts at it.

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I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************

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Highlighted
GrandMaster

Re: Buzzing sound in s6 camera

clear the data and cache for the camera app through settings-apps. make sure all your pics are backed up just in case..then test it again. more than likely though you'll need to go to a repair store and have them run some tests on it. it might not be something easily fixed but at least they can throw some attempts at it.

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************

View solution in original post

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Journeyman

Re: Buzzing sound in s6 camera

My s6 edge has the same issue.very annoying problem. Tapping on the camera lens itself has helped sometimes. I believe it may be a problem with the ois - optical image stabilization. Most likely will require a replacement phone through your tep insurance.

Highlighted
GrandMaster

Re: Buzzing sound in s6 camera

try this..keep in mind be gentle..put SLIGHT pressure on the lens itself in case its came loose. something might not be seating right in there..if you hear a slight click the lens was popping loose or not fully locked in..again slight pressure.

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Highlighted
Journeyman

Re: Buzzing sound in s6 camera

The camera needs to be replaced... my s6 was doing this the first week, had it replaced and it no longer makes the sounds or has wavy function when opened... just had the front facing camera replaced too due to blue dots in low light conditions...

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Journeyman

Re: Buzzing sound in s6 camera

How did you get it replaced?
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