I switched to the Galaxy S6 4 days ago. Since then I've had dropped calls, no service, poor service, no connection etc. Can something be done to fix this? I've read others having the same issue. I have found that switching networks from automatic to CDMA has helped with the signal bars but would prefer to have my network settings automatic. I called customer service with this issue and was told to bring the device back within 14 days to get a non "Spark" phone as my area must not be spark enabled??? I live just outside the Metro NYC area and find this difficult to believe.
Sprint has released a patch today for the Galaxy S6 and Galaxy S6 edge to help those customers experiencing a high amount of dropped calls. Please read this post to learn more:
Thanks for being Sprint customers!