I have had issues with my S6 recognizing the SIM card for the last week. I took my phone into the Sprint store and they reset my SIM card, this fixed my issue for about a day. After that I started having issues daily with the Sim, yesterday I took my phone back to the Sprint store and they were unable to get it to work period. Has anyone else been having issues the S6 Hardware?
My phone had me do a software update yesterday and ever since then it just keeps telling me I dont have a sim card, and after 20 resets it worked for 5minutes and now its gone again.
which reset did you do 20 times? take it into the sprint repair store and see if they can reflash the update onto your phone. that might work.
I've been having tons of problems with my S6, too. I brought it to the repair center suggested by Sprint & they couldn't fix the phone. I was also told they could not replace my phone because they don't carry phones in the stores.
This is not a correct response. Make sure you check to see if the Sprint Store you visited is an authorized retailer or corporate store. These locations help with device issues. You may have went into a multi- carrier store. Use the Sprint Store locator here and make sure you select an authorized repair center. You can also check with the Apple Store.
adding on to what Robby said..it could also have been a 3rd party owned Sprint store. if you read the signs outside usually it wont just say Sprint..i cant remember exactly what they say at the moment though. i have one down the street from me..