Ever since upgrade when my husband calls me his ID shows up as voicemail and he gets some of my texts from other people. Any resolution? Took to Sprint store and they did a factory reset and it still shows up as voicemail when he calls.
We know exactly what's going on. What's the make and model of your device? We want to provide you the troubleshooting steps that will fix the issue.
Sprint Social Care
I am having a similar problem.
There are five phones on the plan. Whenever I make a call, it shows up on others peoples phones as my sisters name. It even overrides the contact list name for people that have my number saved in their contacts. Very problematic. How do you fix?
calliewhite229, thanks for contacting us. Are you experiencing issues with your Galaxy S7 edge? Please provide us with more details so that we can further assist you.