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Photo Backup After Nougat Update Samsung S6

Journeyman

Photo Backup After Nougat Update Samsung S6

Hi,

After the Nougat update, my Samsung S6 is backing up my photos to the Samsung account and not to my Google account.  I tried to change this setting but I have not been successful.  Any help that anyone can provide would be greatly appreciated! 

 

Thanks!

Donna3050

1 REPLY 1
Master

Re: Photo Backup After Nougat Update Samsung S6

Hello Donna3050! I hope you are having a great day. Lets review if this option has been disabled.  Please follow the steps below;

  1. Open the Google Photos app on your mobile device .
  2. At the top left, tap Menu .
  3. Select SettingsBack up & sync.
  4. At the top, you will see the option to turn in off & on.

If its Off, please turn it on and this should enable it again.
 

Ina.
Sprint Social Care Team.
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