On 12/10/2016 my Galaxy S7 developed the following failure:
Any time I began a query using the Google APP (either by saying "OK Google" or entering by the "keyboard") I would receive the message "Unfortunately the process com.android.phone has stopped)
Recommended fixes including clearing the cache and saved data of the Google APP and three separate "phone" apps shown in application manager did not solve the problem.
Factory reset of the phone resolved the problem. However, the automatic update of the Google APP to version 188.8.131.52 caused the problem to recur.
Through an online search, I located the .apk for Google APP version 184.108.40.206 at apkpure.com. This seems to be the last version which works properly on the s7.
I would like to keep my phone up to date (for security), so I contacted both Samsung and Google customer support. Their best guess is that the problem will resolve when Nougat is pushed to the phone next year.
Any suggestions would be appreciated.
Solved! Go to Solution.
What is the version of your Google APP? (Applications-->Application Manager-->Google App ??
Interestingly, the latest update to 220.127.116.11 seems to have resolved the problem.