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S7 Edge slow Motion Video

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Journeyman

S7 Edge slow Motion Video

At some point an update I recieved has taken away the option for slow motion video. I know the camera is capable of filming 240 fps. I am upset that I can't utilize it. if it is there can someone help me find it?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Master

Re: S7 Edge slow Motion Video

I do have the slow motion mode on my S7 Edge.
If you open your camera app, swipe from left to right, you should have the options there. If you don't see slow motion, go to Download (on top of that page) and see if you can download it.
I'm not 100% sure, but that mode came already loaded on the app.
*********************************************************
I come here trying to help people and I'm NOT employed by Sprint, so If my reply helped you or if you get an answer to your question from other users, PLEASE mark it as solved.

View solution in original post

12 REPLIES 12
Highlighted
Master

Re: S7 Edge slow Motion Video

srlwrence, lets find out what's going on.

  1. From the home screen, swipe down the Status bar.
  2. Tap the Settings icon.

  3. Scroll to and tap About device.

And please provide me with the Software version and Android version of the device.

Ina.
Sprint Social Care Team.
Highlighted
GrandMaster

Re: S7 Edge slow Motion Video

also double check to make sure there arent any pending app updates for the camera in the play store.
*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Highlighted
Master

Re: S7 Edge slow Motion Video

Also try to go under modes and see if you need to re-download it.
*********************************************************
I come here trying to help people and I'm NOT employed by Sprint, so If my reply helped you or if you get an answer to your question from other users, PLEASE mark it as solved.
Highlighted
Journeyman

Re: S7 Edge slow Motion Video

Software version: G935PVPU4BQD2

Android version 7.0

Highlighted
Journeyman

Re: S7 Edge slow Motion Video

There are no "modes" for the video recorder in the camera app. There used to be. Now there isn't.
Highlighted
GrandMaster

Re: S7 Edge slow Motion Video

and no pending updates in the app store for the camera?
*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Highlighted
Journeyman

Re: S7 Edge slow Motion Video

No pending updates.
Highlighted
GrandMaster

Re: S7 Edge slow Motion Video

hrm..what we really need is someone else or at least 2 more people with a S7 Edge to pop in here to help replicate/rule out if its showing up on their side the same or not. have you tried to contact Samsung to see if it was removed or if they know of anything that needs to be done to get it back?
*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Highlighted
Journeyman

Re: S7 Edge slow Motion Video

I checked their forum and started a new thread for this issue. I also checked the most current manual for this phone. It doesn't mention slow motion video recording only slower payback in the player. Not the same. Thanks for trying to help.

Highlighted
Master

Re: S7 Edge slow Motion Video

I do have the slow motion mode on my S7 Edge.
If you open your camera app, swipe from left to right, you should have the options there. If you don't see slow motion, go to Download (on top of that page) and see if you can download it.
I'm not 100% sure, but that mode came already loaded on the app.
*********************************************************
I come here trying to help people and I'm NOT employed by Sprint, so If my reply helped you or if you get an answer to your question from other users, PLEASE mark it as solved.

View solution in original post

Highlighted
Journeyman

Re: S7 Edge slow Motion Video

Yessss! Thank you! I think it was there the whole time but I wasn't seeing it. 

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