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HELP Samsung s7 won't receive calls

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Journeyman

HELP Samsung s7 won't receive calls

My Galaxy S7 will not receive calls.

 

I have rebooted, cleared the cache, reset network settings, restored to factory settings - basically everything Google told me to do!

 

I am not in wifi call mode, airplane mode, or DND mode and am not blocking numbers.

 

I need to have a phone that can receive calls with kids and elderly parents!
At my wits end, PLEASE HELP!!!

 

THANKS!!

1 REPLY
Sprint Social Care

Re: HELP Samsung s7 won't receive calls

Hello LCICCONE78! Thank you so much for reaching out to us. We would like to take a look into your line and check if everything is set up the way is supposed to. Take a look at your inbox.


Jeffrey
Sprint Social Care
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