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EF 17 and battery charging problems

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Journeyman

EF 17 and battery charging problems

I was able to receive the update via WiFi.

I noticed that my Tab does NOT charge while on, only when turned off.

It also has a red x on the battery at the top, when I attempt to charge it (wall or cpu).

Does anyone know how to fix this problem?

Thanks.

3 REPLIES 3
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Wizard

EF 17 and battery charging problems

Hi, are you using the charger that came with the tab? As it charges at 2 Amps as opposed to most of the phone chargers that are .7-1 Amps and could cause the issue.

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Journeyman

Re: EF 17 and battery charging problems

yes, using the charger that comes with the tab.

It worked fine for about 6 weeks, now all of the sudden, after the EF 17 download, I'm having charging problems.

Highlighted
Wizard

EF 17 and battery charging problems

It seems like the battery is still charging regardless of the red x - there does not seem to be a fix as of yet - please review this post for more information.

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