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Wi-Fi Calling on the Samsung Galaxy Grand Prime - Sprint Product Ambassadors

Sprint Product Ambassador

The Samsung Galaxy Grand Prime comes with some of the most important and needed features for smart devices. One of those included features is Wi-Fi Calling. Something to note… Wi-Fi Calling is only available on select devices (there are a handful of new smartphones that do not have this feature), but it was included in this priced-right device.


Why would you need Wi-Fi Calling? Well, you may find yourself inside a certain building that blocks coverage and unable to make/receive calls/messages. Sprint’s Wi-Fi Calling combats this issue.

What is Wi-Fi Calling?

Sprint’s Wi-Fi Calling enhances coverage in buildings and other locations. On your Samsung Galaxy Grand Prime, it allows you to call or message from anywhere you have a Wi-Fi connection at no extra charge. Because you’re calling and texting over a Wi-Fi network, your activity won’t count against any minute, text, or data limits on your Sprint plan. However, international rates still apply for international numbers.

Enabling Wi-Fi Calling on your Samsung Galaxy Grand Prime

In order to use this feature on your device, follow these simple steps:

  1. Connect to a Wi-Fi Network
    1. Settings > Connections > Wi-Fi > Long press on Wi-Fi network of choice > Connect to network
  2. Enable Wi-Fi Calling on your Wi-Fi network
    1. Settings > Connections > Wi-Fi Calling > {enter 911 info aka address} Save > Turn ON
  3. Wi-Fi Range Alert
    1. In the Wi-Fi Calling section (Settings > Connections > Wi-Fi Calling), tap the three vertical dots in the upper-right hand corner
    2. Tap on Wi-Fi Range Alert. The follow message will appear “Enable weak signal audio alert: This service will provide you with In-Call audio alerts when you are going out of range of your connected network. If you hear an audio alert, move closer to you Wi-Fi access point.” I suggest enabling this feature so you are aware when you are walking out of Wi-Fi Calling range.

Now that you have enabled Wi-Fi Calling on your Samsung Galaxy Grand Prime, you can keep in touch over Wi-Fi while in those coverage challenged buildings. If you change Wi-Fi networks, don’t forget enable the new network with Wi-Fi Calling.

The Samsung Galaxy Grand Prime is available for purchase from Sprint.

Disclaimer: The Product Ambassadors are Sprint employees from many different parts of the company that love technology. They volunteer to test out all sorts of Sprint devices and offer opinions freely to the Community. Each Product Ambassador shares their own opinions of these devices, therefore the information in this post does not necessarily reflect the opinions of Sprint. The PAs do not represent the company in an official way, and should not be expected to respond to Community members in an official capacity. sprintemployee