Sprint Community is currently read-only. Please use the My Sprint app or Sprint.com to manage your account. If you need assistance, please visit Sprint.com/chat
Sprint Community is currently read-only. Please use the My Sprint app or Sprint.com to manage your account. If you need assistance, please visit Sprint.com/chat
Sprint Community
cancel
Showing results for 
Search instead for 
Did you mean: 

BUG REPORT: Error message when forwarding a Visual Voicemail message to an email address.

Journeyman

BUG REPORT: Error message when forwarding a Visual Voicemail message to an email address.

BUG REPORT: When I try and forward a voicemail message to an email address, I keep getting this error: "Error V224: Unknown Error Voice Message Not Delivered." Anyonr got any ideas why this happens and how to fix?

SW:ES.M800 BH29

HW: M800.08

MCL: 5.5.28

OBIGO: Q7.0-1.6 B

Email: 6.9.1.283

Voicemail: VN.4.1.0.19

Message Edited by mattman0726 on 11-04-2008 03:53 PM
Message Edited by mattman0726 on 11-04-2008 03:59 PM

5 REPLIES 5
Highlighted
Journeyman

Re: Error message when forwarding a Visual Voicemail message to an email address.

Does the email get sent at all? If so, is there a .wav file attachment or, for that matter, any attachment at all on the email? If the email gets sent, it is probably an issue with visual voicemail... not a big surprise since this the VVM system is extremely flaky.

Highlighted
Journeyman

Re: Error message when forwarding a Visual Voicemail message to an email address.

no, the email doen't get sent anywhere. It doesn't work when I try and forward to any email address or another phone. I've also tried re-provisioning voicemail by using activate@vvm.sprint.com, but that doesn't help either.

Highlighted
Journeyman

Re: Error message when forwarding a Visual Voicemail message to an email address.

Hey mattman... I got the same exact error when I tried this just now. You might want to write this up as a new post with "BUG REPORT" at the beginning of the subject line. It will get noticed and forwarded to the dev team that way.

Highlighted
Journeyman

Re: Error message when forwarding a Visual Voicemail message to an email address.

Thanks. I'm glad I'm not going crazy, just my phone.

Highlighted
Wizard

Re: BUG REPORT: Error message when forwarding a Visual Voicemail message to an email address.

Thanks for the report.   I forwarded it on to the DEV team.

Community News

Our Community is currently set to Read Only due the pandemic's affect on our staffing .
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance please visit Sprint Chat