cancel
Showing results for 
Search instead for 
Did you mean: 

GPS Map Problem

Highlighted
Journeyman

Re: GPS Map Problem

called sprint. no help. 1 1\2 hours on phone, still not working. since the phone has not changed. i would assume it is the network?

Highlighted
Journeyman

Re: GPS Map Problem

I think you are right CAZMAN, it's not the phones. I have been through 2 phones in the last 2 months, both exhibit this issue of maps not loading after a short time. I traveled across the state (CA) without seeing any improvements at all. I did notice that if you tap on the statusbar (top of the screen where the time, bat, signal, etc is), and then tap on it again, the map refreshes, but goes away again shortly (this is a way to refresh without leaving the nav screen). I wonder if this is a clue. Anyways, it seems like the Nav app is either not refreshing, or is being blocked for some reason.

FYI:For me, resetting mynavigation and dataaccessvia sprint customer caredid not help.

Community News

Our Community is BACK!!
Hours of Operations are 7AM - 8PM CST. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base
If you need immediate assistance after hours please visit Sprint Chat