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I can't get videos to play on my Instinct

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Journeyman

I can't get videos to play on my Instinct

I have a Mac, so I've loaded videos via card reader into Media Folder. I've tried these file types: .mov .mpg .mpeg .mp4 .avi .asf .wmv .m4v

2 REPLIES 2
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Journeyman

I'll then go to TV/Video/My Videos/Sideloaded The only ones that show up are mp4 & m4v, but I get an Alert that the channel is temp. unavailable and: "javax.microedtion.media.MediaException: start failed" or "javax.microedtion.media.MediaException: Content: unknown not supported with Protocol: file:"

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Sprint Product Ambassador

Check your codec - FFMPEG MPEG4 coding works as does Apple H.264.  Not sure about Sorenson or others; haven't tested them.

 

VisualHub (payware) is a great utility to convert videos to the proper size and codec. 

Product Ambassador, long time Sprint employee
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