on all of the choices for email account - they all at the end of loggin on want existing accounts...... I followed the directions given in the booklet, then followed the phone directions. Very confused.
You will need to create a new email account on your pc if you haven't already and THEN set up your email to your phone. The Sprint Mobile Email App is designed to sync with your inbox and will send the emails to your phone as they arrive. It will even alert you when they are retrieved if you like.
Are you trying to create a new email account for the first time on your phone? That's not the purpose of the email application.
On second thought, you could create a new email account from your phone by going to gmail.com, etc., but it would be a slow arduous process unless you're using Opera Mini or Bolt mobile browsers.
The Instinct only works with pre-exsisting email accounts. You cannot create a new email account with the application.