Im having problems sync the phone even with the cd that was enclosed,Im not liking this phone too much, it will take me at least a week or more to put all the phone numbers back in and the web part of it is much slower than the Iphone from cingular, and the screen has no better resolution, I cant even access youtube sites since it is saying it needs some type of flash software, and is not found for this phone
I'm also having trouble syncing the contacts using the Sprint Mobile Sync, however, the Sprint store I purchased the phone from moved all of my contacts over to the Instinct.
I haven't had any trouble out of the browser... I just typed in www. youtube.com and it let me search for and watch any video I wanted.
Hope you start having better luck, soon, I know how frustrating things can get!!