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Phone shutting off and going to voice mail

Journeyman

Phone shutting off and going to voice mail

Hello, I need help - it appears that after a short time idle my phone will shut off and my calls will go directly to voice mail. Is there a setting that anyone knows that will keep my phone on until I turn it off?? What am I missing?

3 REPLIES 3
Journeyman

I am having this same problem! It's so frustrating! If anyone could help I would REALLY appreciate it!

Journeyman

This happened to me yesterday but I thought I must have accidently turned it off SINCE THE SAME BUTTON IS USED TO PUT IT IN SLEEP AS TURN IT OFF!!! Who knows?? I know I accidently turn it off quite often but most of the time I see that I did it and turn it back on.

Journeyman

If you go into your settings, you can at least enable or turn on the start up / shut down tone so that way you might have some notification of it turning off.

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