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Problem with taking pictures

Journeyman

Problem with taking pictures

I got a new samsung instinct a couple weeks ago after my old one got stolen and now whenever I take pictures all it does is show up a black screen with an exclamation point in the middle. I literally have to take the same picture 5 or more times for it to save properly. I've already tried a soft reset and that didn't work...I really don't want to have to do a factory reset but if that's my only solution I will. I don't have a camera because my phone camera (when it actually takes pictures) look good enough for me. So not having it work is really bugging me, anybody else have this same problem, or know how to fix it?

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