I just spoke with tech support on the phone because my phone keep freezing and taking a long time to load. So she had to do some things on her end that she said only they can do there not in the store or from the phone. It updated my data profile. She also said it need to be done inorder for the new software update to work right.Without me asking she asked the suporvisor about the software update coming out and he told her it is going to be coming out end of July early Aug and it is suppose to help the freezing and slowness of the internet.He also told her there will be somebenefits with this update.
I sure hope they have an update by Aug. 11. If not, it'll be back to the store with my Instinct. I really love the phone, and can deal with its quirks, but it's problems with e-mail is a deal breaker.
I don't have problems with my e-mails it is the internet that freezes or doesn't load pages that are in the phone
A problem I found with it is, if you have the MP3 player playing and get a call, things are OK. But if that call gets interupted by another call, the MP3 player kicks in and you cant hear anything but music. Only option is to hang-up and got to music and stop the music. Uggg