i recently got a new hd and when i had the phone the first time it was amazing but now i cant download ringtones or access facebook?? print is no help and ideas?
I'm having the same exact problem! I was told a number of things.
One, some ringtones are not going to be compatible with the instinct HD.
you might have a softwear problem & should probably go to your local store and have them do a hard reset on your phone, make sure to let them know you would like them to check for software updates.
AND Three, Sprint has recently updated their website/digital lounge to be more user friendly and that is when they noticed there has been an increasingly difficult time for users with Samsung's to purchase ringtones on the web/their phone. Try using myxer.com.
All of these things I have been told by multipule people and I still can't download anything at all. . . I used to get an error message and now I get the message that my devices is not supported. . .
Hopefully you'll have more success!
So far no better luck i have been told all the same things you have myxer wont work and phonezoo worked long enought to download a few things but the selection from them is slim so it would be really nice if sprint would fix this issue what fun is having a phone if you cant customize it? Thank you for your answer looking like were suck in the same boat with no paddle lol