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Sprint Media Manager disconnects my phone from computer


Sprint Media Manager disconnects my phone from computer

I just got my Instinct on Tuesday. Using the CD that came with it, I installed Sprint Media Manager to my computer. But when I try to use it, it wants to "activate" my phone. Then it disconnects my phone from my computer and says "Activation Failed". I saw a workaround somewhere, but I can't find it now. It had to do with disabling any other modems, but I'm not sure if that means they need to be disabled permanently?? Just the once in order to activate?? Do you have to do this every time you use Media Manager?? Do you need to go back in and enable them again once you've activated? Any help solving this would be appreciated. I really like the phone otherwise.

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