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Sprint Web Update Required

Journeyman

Sprint Web Update Required

I just recieved a text message from 39549 saying that a Sprint Web Update was required and to click the link http://pxme.us/in2// I thought it was spam but looked into the domain and it is Handmark. So i clicked it and it performed a download of pocket express. I am now running 1.15 Is that the same update that was pushed out the other day (that fixed the exception error)?

11 REPLIES 11
Master

Re: Sprint Web Update Required

Yes.

Journeyman

Re: Sprint Web Update Required

lint28, since you downloaded the update again, can you check news videos to see if they play? Was hoping this might be a fix for the videos. I haven't received the text to update yet. Thanks.

Journeyman

Re: Sprint Web Update Required


@bdj837 wrote:
lint28, since you downloaded the update again, can you check news videos to see if they play? Was hoping this might be a fix for the videos. I haven't received the text to update yet. Thanks.
Turn your phone off -> remove the battery -> turn the phone on -> play videos

Journeyman

Re: Sprint Web Update Required



Turn your phone off -> remove the battery -> turn the phone on -> play videos


This doesn't work for me!

Journeyman

Re: Sprint Web Update Required

news videos do work for me. however, i had already manually downloaded the update the other day and had to do the "pull the battery" thing. videos have been working for me ever since.

Journeyman

Re: Sprint Web Update Required

My live TV actually looked pretty good the other day, but it soon got over that!

Journeyman

Re: Sprint Web Update Required

Clear privacy/cache/cookies Home>Main>Settings>Web Browser Privacy mode should be off Off is in black letters with white background

Journeyman

funny thing, i had downloaded through the instinct homepa...

funny thing, i had downloaded through the instinct homepage yesterday, couldnt view news videos and i followed the link on the text message and re-downloaded it and now i can watch the news videos

Journeyman

Re: funny thing, i had downloaded through the instinct homepa...

I have followed every suggeston on this and other threads and forums and I can watch videos about one time in ten tries. Today not at all so far. I have no clue as to why. When I do get the videos they are very sharp and clear as opposed to the TV quality.

Journeyman

Re: funny thing, i had downloaded through the instinct homepa...

As I was typing my previous post I recieved a text message, update avalible. Downloaded update, no video. Battery out, battery in, no videos. My one in ten tries is outdated now, more like 0 for 30 tries today.

Highlighted
Journeyman

Re: funny thing, i had downloaded through the instinct homepa...

I had previously updated Pocket Express earlier this week, but got a message from Sprint, as indicated in the beginning of this thread. I went ahead and downloaded it (again). I didn't have to reboot or do anything else. News videos are working just fine.

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