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Visual Voicemail not working?

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Journeyman

Visual Voicemail not working?

I've tried testing my visual voicemail by calling my phone and leaving a message but the message I get in the voicemail screen is "You have new voicemail that cannot be downloaded. Call for New Voicemail". Has anyone else encountered this? Do i need to set something up to get this working properly? Thanks for your help

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