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Web - Features not Working

Highlighted
Journeyman

Web - Features not Working

None of the Web features, Movies, News, Weather, Sports, etc., have not worked for me for almost a week now. If I select News I get the loading splash screen then the phone blinks and returns to the Web section menu. The only 2 features on that menu that work are the web browser itself and My Account. All others look like they are trying to load, then blink, back to the menu.

I've tried going to settings and clearing the privacy data from the browser but that has no affect. I've checked for any upgrades to software and the phone says I have all the latest versions.

Can anybody provide any suggestions?

11 REPLIES 11
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Master

Try one of the methods I have posted here and see if it helps, http://forums.buzzaboutwireless.com/baw/board/message?board.id=InstinctBugs&thread.id=526

The Pocket Express applications have been messed up most this week.

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Journeyman

Downloading the update seems to have worked. After installing it News had to create an account again and Movies told me there was an upgrade available. That upgrade loaded and then that feature worked fine.

Many thanx!

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Master

I should of mentioned, After you did my suggestion not to accept the upgrade. It fixed nothing and only added advertisement to the app. If you don't mind, Fine. If you want to get rid of the adds do my suggestion again and it will revert it back to the add free version.

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Journeyman

so none of those updates worked for my phone at all. it just gives me the 905 error and then closes, and the uploader websites dont let you send .jad files...just .jar files...

this is the third time this has happened to me, first i had to talk to customer support for about an hour and then finally had to reset my phone, second time i had to leave my phone at the sprint store for two hours without a loaner phone or anything...now i think im just going to have to deal with it and there is nothing that i can do about it.

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Master

This one let's you send .jad files; http://144.230.114.37/adp6/upload/

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Journeyman

WhenI send the handmark link to myself, it comes up as "Not Found" and says that the link was not found on this server. I've tried all of the other solutions, but I get the same problems as everyone else. Any other suggestions before I get out my hammer?

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Master


@Tomeh C wrote:

WhenI send the handmark link to myself, it comes up as "Not Found" and says that the link was not found on this server. I've tried all of the other solutions, but I get the same problems as everyone else. Any other suggestions before I get out my hammer?


Click this link http://www.handmark.com/downloads/2483/SamsungM800EX.jadon your pc and it will download the .jad file, Save it to your pc. Then use this link to send it to your phone http://144.230.114.37/adp6/upload/

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Journeyman

Yeah, I've done that a couple times as both a link and a file. I get sent a text message with the file. I click on it, then browse, and I get this message:

"Not Found

The requested URL /upload/java/Application/d3842-SamsungM800EX.jad was not found on this server."

Help me Levi! You're my only hope!

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Master

Odd that none of those work for you, Are you able to download any ringers or any other apps at all? You could try to reset your phone.

Resetting Your Devices Settings

Resetting the device restores all of the factory defaults, including the ringer types and display

settings. Onboard data such as Contacts, History, Scheduler, and Messaging are not

affected.

1. Press and touch Main ( ) > Settings > Reset > Reset Settings. (A disclaimer is

displayed.)

2. Read the disclaimer and touch Proceed.

3. Use the onscreen dial pad to enter the lock code provided on the disclaimer.

4. Touch Done to restore all factory settings.

Resetting Your Device

Resetting the device restores all of the factory defaults, including the ringer types and display

settings and deletes all content stored on the phone. Onboard data such as Contacts, History, Scheduler, and Messaging Will be deleted.

1. Press and touch Main ( ) > Settings > Reset > Reset Phone. (A disclaimer is

displayed.)

2. Read the disclaimer and touch Proceed.

3. Use the onscreen dial pad to enter the lock code provided on the disclaimer.

4. Touch Done to restore all factory settings.

Hard Reset

You will need your MSL.
Go to dialer type ##786# . Click reset, input your MSL.

This will restore your phone to the exact configuration it was in when it was brand new.Everything you've done on the phone will be deleted and you'llhave to re-upgradeeverything. If you don't know your MSL you can call CS and they should give it to you if you tell them what you are trying to do.

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Journeyman

Try this link by typing it into your web browser on your phone. It worked for me and I did not get the errors as reported with other solutions.

http://www.handmark.com/downloads/2483/SamsungM800EX.jad

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Journeyman

I was having this problem, and I tried the mothods (most file uploaders dont let you send JAD files, so that option didn't work).. also tried the http:\\pxme.us/in2// link from within phone with no luck...UNTIL I tried that link without the 'http:\\' part, so it was JUST 'pxme.us/in2//' (without the quotes) in the address field... it worked! it downloaded a file and then Movies, News, etc worked again

(i didn't update as I wondered if the update is what messed it up to begin with, but seeing as other posters didn't have any problems, i'll do that later)

to to summarize, if your web applets (namely Movies, News, Weather) aren't working, goto the WWW and put in: pxme.us/in2//

in the address field (no http\\: !), and it should download what it needs and then they should all work again (you'll have to re-enter your zip again to 'configure' them on first run)

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